Privacy Policy

 
 

THIS PRIVACY POLICY APPLIES TO YOUR ACCESS AND USE OF RENNACKER.COM AND ANY ASSOCIATED MOBILE APPS OR SERVICES (“THE RENNACKER COMPANY'S ONLINE SERVICES”). IT describes OUR practices on gathering, use and sharing of personal information. BY ACCESSING OR USING ANY OF THE RENNACKER COMPANY'S ONLINE SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DON’T AGREE, PLEASE DO NOT USE ANY OF THE RENNACKER COMPANY'S ONLINE SERVICES.

Our business is located in the United States. Our online privacy practices are governed by the laws of the United States and the State of California. By using any of the rennacker.com online services, you understand and agree that any information you submit or is gathered about you will be transmitted to and stored in the United States. You further consent to the use and disclosure of that information accordance with applicable U.S. Federal and State laws and with this Privacy Policy.

Information We Collect

Personal Information 

We do not collect personally identifiable information about you other than the information you voluntarily submit to us when placing an order or submitting an inquiry to us. Such information may include mailing address, telephone number, e-mail address, username and password, and credit card information (that you submit to us for order processing).

Non-Personal Information

Other types of data will also be collected periodically, such as:

  1. Type of browser and operating system, mobile application usage data, and aggregated information such as “click stream” information which means entry and exit points (including referring URLs or domains), traffic statistics, page views, and impressions, all of which are collected automatically.
  2. Demographic information you choose to submit and which we may combine on an anonymous basis with similar information from other users.
  3. Information collected through cookies, web beacons, pixel tags and other technologies described in more detail later in The Cookies and Web Beacons section of this Privacy Policy.
  4. Device Information - Device type, OS and identifier

These types of information do not generally identify or relate to you as an individual, and we will not seek to associate these types of information with you as an individual. Please understand, however, that others might seek to do so and we cannot guarantee that parties with whom we may share such information might not succeed in re-identifying or associating non-personal information with particular individuals.

How We Use Information

We may use Personal Information about you for purposes described in this Privacy Policy or as otherwise disclosed to you through the rennacker.com online services. This includes the following:

  1. Process and manage your purchase and use of our products and services.
  2. Respond to your inquiries or requests, and to post your comments or statements on message boards or in our online forums.
  3. Create and deliver personalized promotions based on your purchases and other interactions with us.
  4. Send you communications about offerings from rennacker.com and our affiliated companies.
  5. Improving our online services, including to perform data analysis, audits, fraud monitoring and prevention, identify usage trends, determine the effectiveness of our promotional campaigns, and to operate and expand our business activities. 

Use or Sharing of Personal Information

Except as set forth below, we will not knowingly disclose your Personal Information to anyone outside of rennacker.com or our affiliated companies (collectively “rennacker.com”):

To Perform Services For You

We may disclose your Personal Information to third-party service providers to provide us with services such as website hosting, professional services, including information technology services and related infrastructure, customer service, shipping of prints, e-mail delivery, auditing and other similar services necessary to the rennacker.com online services and services you request.

Corporate Transactions or Events

We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

Compliance with Law

We may use or disclose your Personal Information as we deem necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (3) to comply with subpoenas and other legal processes; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliated companies, including fraud detection and prevention; (6) to protect the rights, privacy, safety or property of rennacker.com or others ; and (7) to enforce our terms and conditions.


Third Party Marketing

We also may share your contact information with selected third-party marketers, for them to send you information about goods or services we think may be of interest to you. If you would like us to stop providing your information to our third party marketing partners, you may opt-out by emailing us with your instructions at hello@rennacker.com.

Use or Sharing of Non-Personal Information

Non-personal information may be used for any purpose not prohibited by law. For example, we may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all information that does not identify an individual (or that has been modified to remove individual identification).

Cookies, Web Beacons and Online Advertising

What Are Cookies?

Rennacker.com and its agents use small text files called cookies, (collectively, “Cookies”). Cookies are small pieces of data that we and our agents place in your computer’s browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to Personal Information that you provide to us through your online interaction with us. A Cookie will typically contain the name of the domain (internet location) from which the Cookie has come, the “lifetime” of the Cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.

How We Use Cookies

We use Cookies so that we can improve your online experience – for example, by remembering you when you come back to visit us, and making the content you see more relevant to you. Cookies also enable us to track online purchases made through the rennacker.com online services.

Your Control of Cookies

Web browsers allow some control of most Cookies through the browser settings. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Please understand, however, if you disable Cookies, some features of the rennacker.com online services may not work as well (or at all) for you.

Social Networking And Third Party Sites

When you sign in or link to rennacker.com through any social networking service, such as Facebook, any information you supply (or have supplied) to us becomes subject to the privacy policy of that social network/service. We do not control, and are not responsible for, the privacy practices of such networks or services. You should consult the privacy policy of such networks/services. If you post information in a public forum it becomes public information. The rennacker.com online services may provide links to other sites or services. If you use such other sites or services, check their privacy policies. We are not responsible for the privacy practices of any other site or service.

Children

The rennacker.com online services are not intended for children under the age of 13. We will not knowingly collect any personally identifiable information from children under the age of thirteen (13). If we learn that we have obtained any personally identifiable information about a child under age 13, we will delete that information.

Security

We strive to use reasonable safeguards to help prevent loss, misuse and unauthorized access, disclosure or modification of Personal Information provided or collected through the rennacker.com online services. However, no system is perfect or can guarantee that unauthorized access or theft might not occur.

Retention of Information

We do not retain credit card or other payment information after a transaction is closed. While this means you will need to re-enter your information for each subsequent transaction, it helps reduce risks of sensitive data becoming accessible to unauthorized persons. Following termination of any transactions with you, we will retain other information about your transactions (what you ordered, etc.). Unless you request that your information be deleted by contacting us, we may retain your information for back-up, archival, legal and audit purposes.

Managing Your Account Information and Communications Preferences

If you have any questions about this Privacy Policy or our privacy practices, please email us at hello@rennacker.com. Or you can contact us by mail to: The Rennacker Company, 24259 Lilac Lane, Canyon Hills, California 92532. In addition, if you wish to exclude your personal information from our direct marketing activities, or if you would like to update or delete your email address, mailing address or other personal information, or otherwise manage communications you receive from us, please contact us at hello@rennacker.com

Changes and Updates

We will notify you of changes to this Privacy Policy by posting the amended terms on the rennacker.com website at least thirty (30) days before the effective date of the changes. If you have provided us with your email address, we will also notify you of material changes to this Privacy Policy by sending an email at least thirty (30) days before the effective date of the changes to the email address you most recently provided to us. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the new terms, you should stop using the rennacker.com online services, and if you are a registered user, you may cancel your account with us within the thirty (30) day period by contacting us at hello@rennacker.com and you will not be bound by the new terms. Otherwise, the new terms will take effect after thirty (30) days.